NNoBarzBusiness made manageable
Terms

Terms of service

Last updated 2 August 2026. These terms apply when a business registers for or uses the NoBarz service.

1. About these terms

NoBarz is operated by NoBarz ("NoBarz", "we", "us" or "our"). These terms form an agreement between us and the person or organisation creating or using a NoBarz business workspace ("you" or "the customer").

The service is offered for business and professional use. The person accepting these terms confirms that they are at least 18 and have authority to act for the relevant business. Contact us at hello@nobarz.co.uk with questions about these terms.

2. The service

NoBarz provides hosted tools for business administration, including customer and contact records, linked assets such as pets or properties, services, appointments, recurring schedules, orders, invoices, payments, custom fields, imports, exports and file storage. Features may be added, changed or withdrawn as the service develops, provided that we do not remove the essential benefit of a paid service without reasonable notice.

NoBarz is an administrative tool. It does not provide accounting, tax, legal, employment or regulatory advice, and it does not replace records or checks that your business is legally required to maintain.

3. Registration and accounts

Self-service registration is currently available for the Free plan only. You must provide accurate information, keep it up to date and use a valid business email address. Each user must use their own account. You are responsible for controlling authorised users, assigning appropriate roles, keeping credentials confidential and promptly telling us about suspected unauthorised access.

Actions performed through your authorised accounts are treated as actions of your business unless you notify us promptly of a security incident.

4. Plans, allowances and paid services

The Free plan includes up to 50 customer or account records and 50 MB of uploaded-file storage. Archived customer records continue to count while retained. Contacts, linked assets, appointments, recurring schedules, orders and invoices do not each consume an additional customer slot. Generated invoice PDFs are delivered on demand and are not retained as uploaded files.

The Standard plan is advertised at £5 per month with up to 500 customer records and 500 MB of uploaded-file storage, but it is currently activated only by arrangement with NoBarz. Custom allowances and services may be agreed separately. Unless expressly stated otherwise, quoted prices exclude VAT where VAT is chargeable.

If an allowance is reached, existing records normally remain accessible and editable, but creation of additional customers or uploads may be blocked until usage is reduced or the allowance is increased. We may correct obvious measurement errors and may apply fair technical limits needed to protect the platform.

Any paid-plan billing date, payment method, minimum term or additional service will be confirmed before activation. Failure to pay an agreed charge may lead to restriction, downgrade or suspension after reasonable notice.

5. Your data and responsibilities

You retain ownership of information and files that you or your users enter into NoBarz. You grant us the limited rights needed to host, copy, transmit, back up and otherwise process that material solely to provide, secure and support the service and comply with law.

You are responsible for:

  • having a lawful basis and giving any required privacy information when storing personal data;
  • the accuracy, legality and appropriateness of workspace content;
  • configuring access and removing users who no longer require it;
  • reviewing invoices, calculations, tax rates, payment instructions and downloaded PDFs before issuing them;
  • maintaining any independent export or backup your business requires; and
  • complying with laws and industry rules applicable to your business.

6. Invoice PDFs

NoBarz can generate a branded PDF from a saved invoice when an authorised user requests a download. The PDF is assembled for that request and sent to the user's browser; NoBarz does not retain the generated PDF as a separate stored file. You are responsible for downloading, checking, keeping and delivering any PDF you choose to use. A generated document reflects the information saved at the time of generation and does not guarantee tax, accounting or legal compliance.

7. Acceptable use

You must not use NoBarz to:

  • break the law, infringe another person's rights or process data without authority;
  • upload malware, harmful code, unlawful content or material designed to disrupt the service;
  • attempt to access another workspace, bypass permissions, probe security or reverse-engineer protected parts of the service;
  • send spam, abusive communications or misleading invoices;
  • resell, sublicense or provide the service to third parties as your own hosted platform without our written agreement; or
  • place an unreasonable load on the service or use automated access that we have not approved.

We may investigate suspected misuse and restrict the relevant account or content where reasonably necessary to protect users, the service or third parties.

For security, accountability and support, NoBarz records successful and attempted sign-ins and maintains an audit history of material record activity. Audit information may include the acting user, date and time, IP address, browser details, record identifiers and before-and-after values. You must ensure that authorised users understand that their use of the business workspace is attributable to their individual account.

Workspace administrators can archive customer records for later restoration or permanently delete them. Permanent deletion removes the customer and linked contacts, assets, bookings, recurring schedules, orders, invoices, payments, custom-field values and linked uploads. A minimal audit event identifying the deletion, acting user and internal record identifier remains for accountability. Permanent deletion cannot be reversed, so you are responsible for exporting information that your business must retain before confirming the action.

8. Availability, maintenance and support

We aim to keep NoBarz available and reliable, but uninterrupted or error-free operation is not guaranteed. Maintenance, supplier failures, internet problems, security events and circumstances outside our reasonable control may affect availability. We may carry out urgent maintenance without advance notice and will use reasonable efforts to communicate material planned disruption.

Support is provided through the contact details published on the site. Unless a separate service level is agreed in writing, no guaranteed response or restoration time applies.

9. Suspension and ending the agreement

You may stop using a Free workspace at any time and may ask us to close it. Either party may end a paid arrangement in accordance with the billing terms agreed when it was activated.

We may suspend or terminate access where reasonably necessary because of serious or repeated breach, non-payment, unlawful use, security risk, harm to another user or supplier, or a legal requirement. Where practical, we will give notice and an opportunity to correct a remediable breach.

Before closure, you should export information your business needs. Following closure, we may delete or anonymise workspace information after a reasonable operational period, subject to backups, legal obligations and information required to resolve disputes. Sections intended to continue, including payment, intellectual-property, confidentiality, liability and governing-law provisions, survive termination.

10. Our intellectual property

NoBarz, its software, design, branding, documentation and underlying technology belong to us or our licensors. Except for the limited right to use the service during the agreement, no intellectual-property rights are transferred to you. Feedback may be used to improve NoBarz without payment or obligation, provided that we do not identify you publicly without permission.

11. Confidentiality

Each party must protect the other's confidential information using reasonable care and use it only for the agreement. This does not cover information that is public through no breach, already lawfully known, independently developed or lawfully obtained from another source. Disclosure is permitted where required by law, where reasonably possible after giving advance notice.

12. Liability

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to that, neither party is liable for indirect or consequential loss, or for loss of profit, revenue, anticipated savings, goodwill or business opportunity. We are not responsible for loss caused by inaccurate information entered by you, your failure to review a generated document, unauthorised use resulting from your failure to protect an account, or services and networks outside our reasonable control.

Our total aggregate liability arising from or connected with NoBarz in any rolling 12-month period is limited to the greater of £100 and the fees you paid to us for the service during that period. This limit applies to the fullest extent permitted by law and does not affect liabilities that cannot be limited.

13. General terms

Neither party is liable for delay caused by events beyond its reasonable control. You may not transfer this agreement without our written consent. We may transfer it as part of a genuine reorganisation, sale or transfer of the NoBarz business, provided this does not materially reduce your rights.

If part of these terms is unenforceable, the remaining terms continue. A delay in enforcing a right is not a waiver. These terms, any confirmed paid-plan details and the privacy notice are the entire agreement about the service and replace earlier discussions about the same subject.

We may update these terms to reflect changes to the service, law, security or commercial arrangements. The current version will be published here. We will give reasonable notice of a material change that adversely affects registered users, except where an urgent legal or security change is required.

These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where mandatory law requires otherwise.

14. Data processing terms

This section applies where we process personal data on your behalf as a processor.

14.1 Scope and instructions

The subject matter is the hosting and operation of your NoBarz workspace for the duration of the agreement. Processing may include collecting, recording, organising, storing, retrieving, displaying, transmitting, backing up, securing, deleting and otherwise handling data as needed to provide the service. We process that data only on your documented instructions, including these terms and your use of platform functions, unless UK law requires otherwise.

14.2 People and data involved

Data subjects may include your customers, prospective customers, contacts, staff, contractors and other people recorded in your workspace. Data may include identification and contact details, addresses, service and appointment information, account and invoice records, payment references, notes, custom fields, uploaded documents, user activity and any other information you choose to enter.

14.3 Our processor commitments

  • ensure that people authorised to process the data are subject to confidentiality obligations;
  • maintain appropriate technical and organisational security measures, taking account of the nature of the processing and available technology;
  • assist you, taking account of the processing and information available to us, with appropriate data-subject requests, security obligations, breach notifications, impact assessments and regulator consultations;
  • notify you without undue delay after becoming aware of a personal-data breach affecting your workspace;
  • provide information reasonably necessary to demonstrate compliance and permit proportionate audits or inspections, subject to confidentiality, security and reasonable notice;
  • tell you if, in our reasonable opinion, an instruction infringes applicable data-protection law; and
  • on termination, delete or return personal data at your choice where reasonably practicable, unless law requires retention.

14.4 Sub-processors

You give general authorisation for us to use hosting, infrastructure, backup, security, support and other suppliers needed to provide NoBarz. We remain responsible for imposing materially equivalent data-protection obligations on sub-processors. We will make information about material sub-processors available on request and will give reasonable notice of a material change where practicable, allowing you to raise a reasonable data-protection objection.

14.5 International transfers

We will not knowingly transfer workspace personal data outside the United Kingdom without a lawful transfer mechanism and required safeguards. You must ensure that your own use of, access to and export from NoBarz complies with applicable transfer requirements.